At PianoMode, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website (https://pianomode.com), in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. LEGAL AGREEMENT

By accessing PianoMode (the “Site”), you agree to be bound by these Terms. This is a binding contract between you and PianoMode. If you do not agree, you must cease use immediately.

2. INTELLECTUAL PROPERTY & CONTENT SOURCES

A. Proprietary Content

Unless otherwise stated, all original video lessons, proprietary arrangements, editorial text, and website design are the exclusive property of PianoMode. You are granted a limited, personal, non-commercial, and non-transferable license to access this content for your individual learning.

B. Public Domain & Creative Commons (CC) Resources

PianoMode provides access to various sheet music and PDF resources that are either in the Public Domain or licensed under Creative Commons.

• Public Domain: These works are free of copyright restrictions. However, any editorial additions or custom formatting provided by PianoMode remain our proprietary content.
• Creative Commons: These materials are shared according to their specific license terms (e.g., CC BY, CC BY-NC). Users are responsible for adhering to the specific license associated with each document.

C. Third-Party Embedded Content (YouTube & External Media)

Our site features embedded content, specifically YouTube videos and scores from external creators.

• Ownership: This content remains the intellectual property of the original creators and copyright holders.
• Compliance: We embed this content in accordance with the third-party platforms’ Terms of Service (e.g., YouTube’s API Services). PianoMode does not claim ownership over embedded third-party media.

D. DMCA Compliance & Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material on the Site—whether uploaded by us or curated from elsewhere—infringes upon a copyright you own or control, please notify us immediately:

• Designated Agent: Founder/Copyright Manager
• Email: [email protected]
• Required Info: Please include a description of the copyrighted work, the specific URL on our site, and your contact information.

3. EDUCATIONAL & PHYSICAL DISCLAIMER (CRITICAL)

• Results: PianoMode is an educational tool. We make no guarantees regarding your musical proficiency or “success.” Results vary based on individual practice and aptitude.
• Physical Safety: Piano playing involves repetitive motion. You are responsible for your own ergonomics. PianoMode is not liable for injuries (e.g., tendonitis, RSI) resulting from the use of our technical exercises. Consult a physician if you experience pain.

4. PAYMENTS & REFUNDS

• Digital Products: Due to the nature of digital downloads and streaming, all sales are final. No refunds are provided once content has been accessed, except where required by local consumer law (e.g., UK/EU 14-day cooling-off period for unaccessed digital goods).

5. LIMITATION OF LIABILITY & INDEMNITY

To the maximum extent permitted by law, PianoMode’s liability is limited to the amount you paid us in the last 6 months. You agree to indemnify PianoMode against any claims arising from your breach of these terms.

6. DISPUTE RESOLUTION (USA/INTERNATIONAL)

• Binding Arbitration: Any dispute will be settled by individual binding arbitration, not in a court of law.
• Class Action Waiver: You waive the right to participate in a class-action lawsuit against PianoMode.

7. THE “SAFETY NETS” (BOILERPLATE)

• Severability: If any part of these Terms is found unenforceable, the remaining parts remain in full effect.
• Entire Agreement: This document constitutes the entire agreement between us.
• Force Majeure: We are not liable for delays caused by events beyond our control (server outages, strikes, etc.).

2. PRIVACY & COOKIE POLICY

Version: 1.1 | Effective Date: January 11, 2026

1. DATA COLLECTION & CONSENT

We collect your data (Email, Name, IP Address) based on your Consent or our Legitimate Interest in providing piano education. We comply with GDPR (UK/EU), CCPA (USA), and PIPEDA (Canada).

2. COOKIE DISCLOSURE

We use cookies to:

1. Strictly Necessary: Keep you logged in and secure the site.
2. Analytics: Use Google Analytics to see which lessons are popular (Aggregated/Anonymous).
3. Marketing: Track interactions with our newsletter or YouTube embeds.

• Control: You can opt-out via our Cookie Banner or your browser settings.

3. YOUR GLOBAL RIGHTS

• UK/EU (GDPR): You have the right to access, delete, or “port” your data.
• USA (California CCPA): You have the “Right to Know” what data we collect. We do not sell your personal information.
• Canada (PIPEDA): We ensure your data is handled with “Meaningful Consent” and transparency.

4. CHILDREN’S PRIVACY (COPPA)

PianoMode does not knowingly collect data from children under 13. If you are a parent and believe we have such data, contact us at [email protected] for immediate deletion.

5. INTERNATIONAL TRANSFERS

Your data may be stored on servers in the USA or Canada. We use Standard Contractual Clauses (SCCs) to ensure your data remains protected even when transferred across borders.

6. CALIFORNIA “SHINE THE LIGHT”

California Civil Code Section 1798.83 permits California residents to request info regarding our disclosure of personal info to third parties for direct marketing. (Note: We do not disclose your info for these purposes).

7. CONTACT US

For any questions regarding this policy or to exercise your data rights, please contact our privacy team:

PianoMode Email: [email protected] Website: https://pianomode.com/contact